Are the virtual appointments HIPAA compliant?

Yes, we use Simple Practice, a verified HIPAA-compliant software platform that adheres to all federal regulations for maintaining healthcare security.

Does insurance cover services?

Most insurance plans include behavioral health services. You should always talk to your Member Services to get details regarding your plan. We are not insurance specialists and can only advise you on what is provided to us.

Are appointments confidential?

Yes. Even the fact that you have sought services from us is confidential. Unless you sign a Release of Information form, we are bound by the governing healthcare guidelines to maintain confidentiality from anyone seeking information regarding you as a client. The only exception is the contract you have signed with your insurance provider so that they may inquire about any service claims that are filed. Even in those circumstances, our internal guidelines prevent your clinician from sharing session notes or details beyond verifying appointments have taken place, diagnosis, and treatment plans.